Hub Policy

With aim of providing security and convenience to all guests, we appreciate your kind acceptance these below house’s rule.

Check in & Checkout Times
• Check-in time : 14:00
• Checkout time : 12:00 (Noon)
Late checkout will be charged full daily rate of normal rate. So on the final day of your stay, please vacate your room by noon. You can arrange a late checkout with our Hosts provided you make arrangements 24 hours in advance. To do so will result in a surcharge as below.
Additional fees are assessed as detail follows:
1. 50% of the normal rate* for:
a. Late checkout between 12:00 (noon) and 18:00
2. Full daily rate for:
a. Late checkout after 18:00
You are welcome to leave your luggage in the luggage room while you are waiting for a room to be readied to check-in, or after you have checked out (but not more than 12 hours after checked out).
Reception Hours
• Reception open time: 8:00 – 19:00 daily.  If you need to check in after reception hour, please inform us in advance or 1 day before arrival.

Payment
Full payment of stay is required on check-in in Thai Baht only and No credit cards accepted.
If you have pre-paid our agent, at check-in, please present the voucher the agent issued to you as proof of payment. Otherwise, you must pay us directly for your room.
Cancellation
If cancelled 1 day before the date of arrival, no fee will be charged.
Failure to cancel within this time will result in a cancellation charge equal to the first night of your stay.
Key Deposit
100 baht in cash per key is required upon check-in as a deposit cost. The deposit will be refunded to you when you return your key at the front desk at checkout time.
Housekeeping
Each room is cleaned daily between the hours of 11:00 and 15:00. The housekeeper will knock your door for her intention to clean the room.
Restroom is clean twice a day at 9:00 and 17:00.

Visitor
Your visitors are welcome in the Hostel lobby only. Visitors or friends are prohibited from entering the Residence Area, where is reserved safely for registered guests.

Limited Access Area
For everyone’s safety, kindly follow Limited Area Access policy as below:
• Between 20:00 (8 pm) – 7:00 (7 am), the Hostel lobby is closed.
• At all time, the Ladies’ dorm is accessible only to registered ladies guests.
• At no time are non-guests allowed to enter all residence area.

Illicit Activities
No sex allows in the dormitories and residence area.
Food & Drinks
No food or drinks – other than drinking water – are allowed in the dorm and the movie, book and internet area at any time.
Smoking
Non-smoking policy is operated in our Hostel for the comfort and safety to our guests. As a result, smoking is permitted in specific area only. Please ask our staff or read the smoking sign for the location of this specific smoking area.
Remark: This policy complies with Thai law. Non compliance with this rule will result in a charge of 2,000 Baht to the offending guest account to cover professional cleaning of the room and area.
Noise
Please keep the noise down after 21:00, especially in the dorm and bathroom.
Pet
No pet is allowed in any hostel’ areas at any time.
Locker Usage
“One locker for one guest”
“Same Bed name& Locker name”
Kindly use the locker with the same name as your bed name. Do not use another guest’s bed or locker.
Please prepare your own Locker’s key for locking the locker. If you don’t have, you can buy on at front desk.
Other amenity
 Fun Area
You can enjoy the movie with other wanderers and relax in the book corner. Free Internet & WIFI are also available in fun area.
• Laundry
Washing machine & dryer are available in the laundry area. The machines are operated by 10 baht coins. 30 baht cost for one usage for washing machine and 1 baht per minute for dryer. Powder detergent is sold for 10 baht per bag per one at the front desk.
• Bath towel
Bath towels are available to be rented for 50 baht each. This towel is for drying your body only, not meant to be used as a bath mat.
Long-term Left Luggage
Long-term luggage storage is available to our guest for 20 baht per day per piece and up to 45 days. Please contact the front desk in advance to make arrangements. Hazardous or unsafe items are strictly forbidden. While we take good care of your property, we assume no responsibility for loss or damage to goods stored with us. Unidentified items or those stored more than 45 days will be donated to charity.
Car Parking Service
Parking is available for our guests only for 100 baht per day. Please contact us in advance if you need this facility.
“Wanderer Hub RESERVES the Right to REFUSE Service to Anyone.”
Liabilities

Wanderer Hub does not assume liability for the loss, theft or damage to your luggage or belonging while in the hostel premises. Please use the lockers we provide for each guest in the dormitory rooms. It is absolutely forbidden by Thai law to use or store any kind of drugs or firearms at hotels and hostels. We are required to inform the District Police of violation of this law.